JOB TITLE: Sales Associate

JOB TYPE: Fulltime non-exempt, hourly

Job Summary: Karin’s Florist, in Vienna, VA, is expanding our Sales Department! We are looking for part- and full-time Sales Associates who have a passion for succeeding in a friendly and fast-paced retail environment and can provide a high level of client/customer satisfaction.

Successful candidates will have an interest in flowers, a passion for retail, and a positive attitude!

RESPONSIBILITIES:

Greet customers warmly and assist them in selecting floral arrangements suitable for their occasions and preferences.
Provide advice on flower types, colors and arrangements, taking into account seasonal availability and customer preferences.
Operate the point-of-sale (POS) system to process transactions accurately
Maintain a clean and organized sales floor, including restocking shelves and arranging displays
Answer incoming phone calls promptly and professionally; assist with orders, questions, and customer concerns
Make outbound calls to routine customers to confirm and obtain their weekly floral orders
Handle customer inquiries and concerns in a professional and courteous manner, striving to exceed customer expectations.
Build and maintain relationships with customers to ensure repeat business
Collaborate with team members to ensure smooth operations and exceptional customer experiences.

Requirements:

Previous experience in retail sales or a related field is preferred
Excellent oral and written communication skills
Excellent time management and organizational skills
Proficient in using POS systems and other sales-related software
Ability to handle cash transactions accurately
Phone etiquette skills for handling customer inquiries over the phone

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. This is a full-time position. We offer competitive pay, benefits and paid vacations and holidays.

Karin’s Florist provides equal employment opportunities (EEO) to all employees and applicants without regard to, including but not limited to, race, sex, color, religion, gender, sexual orientation or preference, gender identity or expression, national origin or ethnicity, age, marital status, pregnancy, genetic information, disability, or veteran status, in accordance with applicable federal, state and local laws.

Our History

Karin’s Florist was established on October 26, 1956, at 7 Corners Shopping Center, by Bill Dukas and his father-in-law, George Raptis. It was one of the original stores in 7 Corners Mall, which was one of the first regional shopping malls in the U.S. Named after Bill’s first born child and George’s first grandchild, the business opened with only four employees, George & Mary Raptis, Bill Dukas and one driver. Karin’s continued to grow over the years, still preserving its family atmosphere.

In 1995, after 38 years, Karin’s relocated to its present location in Vienna, Virginia. At this point, Bill’s daughter, Maris Angolia, joined the business and now serves as its President and CEO.

The physical size of the store has more than doubled, but most importantly, Karin’s Florist has consistently made outstanding customer service our top priority.

We are the proud recipients of several awards, including Fairfax County Chamber of Commerce Outstanding Corporate Citizenship Award for small business, VaseOff! All Stars Challenge, Best of Fairfax, Best Florist in Northern Virginia, and Wedding Wire Couples Choice Award, and Steve Harvey named us the Best Florist in America.

We attribute that success to our award winning designers, the uniqueness of the store, our personnel, the premium quality flowers and gifts, and our loyal customers. Our professional designers can take a customer’s vision and make it come to life. We have a great team, always striving to make sure that we not only meet but exceed our customer’s expectations.

A lot has changed through the years, but one thing has remained the same: Karin’s has kept its roots in Fairfax County, proudly serving the neighborhood it holds dear.

Community Participation

Karin’s Florist is actively involved in the community and participates in many organizations. They are proud members of the Vienna Business Association and Leadership Fairfax.

Maris Angolia, President, currently serves on the Inova Foundation Board. Mrs. Angolia has also served on the Northern Virginia Chamber of Commerce Board of Directors, Wolf Trap Foundation for the Performing Arts Associates Board and the 2015 World Police and Fire Games Board of Directors as well as the Inova Gala Executive Committee. Maris Angolia is a 2018 Washington Business Journal Women Who Means Business honoree and she was the 2018 Profiles in Success Award winner.

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